Refund Policy

Refund Policy — Got My Route
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We want every customer to have a positive experience using Got My Route BASIC.
This Refund Policy explains when refunds may be granted.

1. Eligible Refunds

Refunds may be issued under the following conditions:

• The license key could not be activated, and we were unable to resolve the issue within 48 hours
  
  

• You made a duplicate purchase by mistake
  
  

• The license key has not been activated on any device
  
  

• The refund request is submitted within 14 days of purchase
  
  

If these conditions are met, you may request a full refund.

2. Non-Refundable Situations

A refund will not be issued if:

• The license key has already been activated
  
  

• More than 14 days have passed since the purchase
  
  

• Your device does not meet minimum system requirements
  
  

• You attempt to bypass or manipulate the licensing system
  
  

• The service cannot function due to denied permissions on your device (e.g., GPS disabled)
  
  

3. How to Request a Refund

To request a refund, contact us at:

support@gotmyroute.com

Please include:

• Your Order ID
  
  

• The email used for the purchase
  
  

• A brief description of the issue
  
  

Refund requests are typically processed within 3 business days.

4. Contact

If you have questions about this policy, reach us at:
support@gotmyroute.com